Mercier Consultancy MD is seeking a Swedish Speaking Support Specialist to join our expanding team in Sofia, Bulgaria! This position offers paid relocation assistance, providing you with a unique opportunity to grow your career while embracing a new cultural experience. You will play a crucial role in delivering outstanding support to Swedish-speaking clients, ensuring their inquiries are resolved effectively and professionally.

Your Role

As a Swedish Speaking Support Specialist, you will be responsible for providing high-quality customer service through various communication channels. Your linguistic skills and customer-centric attitude will help maintain strong relationships and enhance customer satisfaction.

Key Responsibilities

• Respond promptly to customer inquiries in Swedish via phone, email, and chat.
• Assist customers with product information, troubleshooting, and issue resolution.
• Maintain accurate and thorough reco...