Mercier Consultancy is seeking a Swedish-Speaking Customer Expert to join a leading food delivery company in Greece. This exciting opportunity offers a chance to work in a vibrant environment with paid relocation support to Greece.

As a Customer Expert, you will provide exemplary support to Swedish-speaking customers, ensuring their food delivery experience is smooth and satisfying. Your role will involve resolving customer inquiries, managing orders, and delivering excellent service to maintain customer loyalty.

Responsibilities

• Handle customer inquiries and provide support in Swedish via phone, email, and chat
• Assist customers with order placement, tracking, and issue resolution
• Address complaints and provide appropriate solutions promptly
• Collaborate with operational and delivery teams to resolve customer concerns efficiently
• Maintain accurate and up-to-date records of customer interactions
• Identify opportunities to...