Mercier Consultancy is looking for a Swedish-Speaking Customer Expert to join a leading food delivery service based in Athens, Greece. This role offers an exciting opportunity with paid relocation to Athens, allowing you to become part of a dynamic team dedicated to delivering exceptional customer experiences.

As a Customer Expert, you will be the primary support contact for Swedish-speaking customers, assisting them with their orders and ensuring a smooth and satisfying food delivery process. Your responsiveness and problem-solving skills will make a significant difference in maintaining high customer satisfaction.

Responsibilities

• Provide customer support in Swedish through phone, email, and live chat channels
• Assist customers with placing, tracking, and managing their food delivery orders
• Resolve customer issues and complaints promptly and professionally
• Work closely with delivery and operations teams to handle service incidents ef...