Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.
Responsibilities
Evaluate customer potential and conduct MR Sales Planning
Continuously improve the customer portfolio by securing new accounts and removing underperforming accounts
Ensure regular updates of all activities in Salesforce
Review customer performance with Sales Manager and define appropriate actions
Where appropriate for their market serve as specialists for a segmented vertical
Prepare and conduct visits, report and follow-up on visits
Conclude contracts for MR customers (proposal, negotiation, closing)
Record commitments (tender tracking/commercial)
Drive CU business for foreign MRs and adhere to Push-Pull process
Selectively engage in TM discussions where relevant (e.g., tender guidance and negotiations, special commodity market rates, etc.)
Provide feedback on the market including r...