Description

As a Surgery Scheduler, primary responsibilities include coordinating surgical cases and ensuring all related administrative workflows are completed accurately and in a timely manner. This includes scheduling surgeries and pre-operative appointments, obtaining required insurance authorizations, and communicating closely with patients, surgeons, and clinical teams to confirm logistics and resolve scheduling conflicts. Participate in a team-based approach to supporting our patients, through Care Coordination.

In addition to surgery coordination, this role supports front desk operations across department clinics by answering and triaging patient phone calls, checking patients in and out, scheduling and confirming clinic appointments, assisting with diagnostic test scheduling, and preparing charts and documents for provider visits. Responsibilities also include handling medication refill requests, processing medical records and disability forms, and assisting ...