Position Overview
The workshop supervisor takes care of the technician team. This person helps plan training, checks work orders, and manages repairs for rental, sales, and customer equipment. They make sure the workshop is safe and clean, solve customer problems, and send repair proposals. They also take care of tools, send warranty claims, and help improve work quality.
Required Skills/Abilities:
Team Leadership: Ability to supervise, motivate, and coordinate a team of shop technicians effectively. Knowledge in the handling of user-level Microsoft, Windows 7 and Office 2010 (Laptop) Handling Smart Cell Phone Technical Knowledge: Strong understanding of mechanical and electrical systems, repair procedures, and equipment maintenance. Work Order Management: Skilled in processing and tracking work orders with attention to detail. Customer Service: Capable of resolving customer issues professionally and ensuring satisfaction.