SUPV II CUSTOMER SERVICE

Posting Start Date: 5/13/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

**Job Overview**

Responsible for the day-to-day management of the Customer Service team and its activities.

**Job Requirements**

+ Quote and Order Management
+ Interface with Customers for Quote request or Price inquiries and approval
+ Submit quotation request for pricing team approval.
+ Sales order entry, order confirmation & expediting orders.
+ Order change and backlog price adjustment
+ On-going Backlog Management
+ Shipment release and follow up
+ Report and support past due backlog reduction
+ NPI - follow up with PM/Plant/Finance for part master and cost setup
+ Handle Sample order
+ Process RMA / Goods replacementCustomer Service
+ Handle customer enquiries & ...