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Supv, Capability Center Operations

Assurant
Location 📍 Buenos Aires, Argentina
Posted 📅 June 10, 2026
Work Type ⏰ Full time

Position Overview

We’re looking for a Supervisor at the GCC Global Home IT in Customer Care, a role responsible for leading end‑to‑end operational performance for assigned hazard insurance processing workstreams. This role ensures consistent achievement of quality, production, and client SLA targets while fostering strong talent development, operational discipline, and continuous improvement. The Supervisor partners closely with global stakeholders to deliver compliant, cost‑effective, and scalable operations that support Assurant’s strategic objectives and client commitments.

ESSENTIAL FUNCTIONS

  • Participates in the development of short/long term goals and plans for work group
  • Solicits guidance from manager on best course of action for issues identified in work group
  • Ensures that controls exist to monitor existing performance for all department assignments and managing financial risk to the clients and Assurant by effectively managing controls to prevent los...
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    Job Details

    Employment Type
    Full time
    📊
    Category
    Operations Specialties Managers
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Buenos Aires, Argentina