About the Client

It is our pleasure to introduce Lucy, who is now 15 years old. She lives in the Hemel Hempstead area with her mum, dad, and younger brother. Snap is so happy to be working again with Lucy to find another fabulous support worker to join her small team. Lucy is a happy, caring, and outgoing young teenager now, who loves playing, doing her hair and nails, arts and crafts, and has found joy in therapeutic horse riding. Lucy sustained a brain injury before she turned three, which means she finds learning more difficult and gets tired easily. She does not always recognise danger, so she needs help to stay safe. Lucy is great at hiding how hard things can be for her, so she needs support to plan her day, stay focused and help her recognise when she needs rest. She is soon beginning another exciting year at school.

The Role at a Glance

There is a clear and supportive care plan in place for Lucy, covering her early morning routine, after‑school...