Description We are looking for a dedicated and detail-oriented Support Technician I to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will play a critical role in supporting our users by addressing hardware, software, and system issues. This role is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the seamless operation of IT systems.

Responsibilities:
• Manage the end-to-end IT support process for employees, including onboarding, offboarding, and role transitions, in collaboration with HR and Security teams.
• Handle security-sensitive termination procedures, such as revoking access, coordinating device recovery, and documenting actions for audits.
• Provide technical support for Windows, macOS, iOS, and mobile devices, efficiently resolving hardware, software, and connectivity issues.
• Assist remote and hybrid teams by troubleshooting access, endpoint, and network connectivity challenges whi...