Position Overview
**Support Technician | Atlanta, Georgia** (Buckhead/Midtown)
**Full-time | Onsite | Contract-to-Hire**
**Targeted pay rate:** $25-30/hr depending upon qualification
Our client is expanding its support team and is seeking two Support Technicians to help monitor and maintain automated robotic systems deployed at customer facilities across North America. Based in a centralized control center environment, this role focuses on system monitoring, troubleshooting, customer support, and coordinating issue resolution to keep operations running efficiently.
Multiple shift schedules are available.
**Responsibilities**
+ Monitor robotic and automated systems across multiple customer sites.
+ Respond to customer questions, system alerts, and support requests.
+ Investigate operational issues and coordinate resolution through completion.
+ Serve as a primary point of contact throughout the support process.
+ Escalate complex technical problem...