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⏰ Full-time

Support Team Lead

Tata Consultancy Services
Location 📍 Remote, Brazil
Posted 📅 June 01, 2026
Work Type ⏰ Full-time

Position Overview

We are looking for a (job name) who wants to learn and transform his career.

In this Role Responsibilities

  • Provide end-to-end support (L1–L3) for Veeva RIM and Veeva SafetyDocs platforms, including issue diagnosis, resolution tracking, and proactive system monitoring.
  • Veeva API: Collaborated with the BOT development team to provide Veeva RIM API endpoints to facilitate automation and system integration.
  • Learning Management Coordinators: Contributed to the setup of the Veeva RIM Trainings module within the eLMS Quality Suite, enabling streamlined training compliance track.
  • PleaseReview: Serve as a technical point of contact for both Standalone and Veeva-integrated PleaseReview applications, managing user access, configuration, and performance optimization and licenses management.
  • ISI Toolbox: Support the setup and maintenance of ISI Toolbox, ensuring accurate installation, patching, and integration with other internal...

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Job Details

Employment Type
Full-time
📊
Category
Atendimento a clientes
🏠
Work Arrangement
On-site
📍
Location
Remote, Brazil