Working in a fast-paced, high-accountability environment where your work directly impacts customers and the business.

Building processes from scratch and proposing innovative solutions to customer problems and internal operations. There are not old playbooks to follow!

Building strong relationships with customers, becoming their trusted partner and an advocate for their needs. Your feedback will drive tangible product improvements.

Working cross-functionally with a supportive team that values your input, and where you can expand your knowledge.

Joining a growing company early — with real opportunity to grow as we scale.

Having ownership and autonomy over how you manage your work.

What excites us

• 3+ years of customer or technical support experience at a high-growth tech startup.
• Intercom and support tools knowledge: You're highly proficient in Intercom and have experience optimizing for technology ...