⏰ Full time

Support Operations Manager

🏢

Philips

                    Location
                    📍 Huixquilucan de Degollado, Mexico
                

                    Posted
                    📅 June 04, 2026
                

                    Work Type
                    ⏰ Full time
                

Position Overview

                    JOB DESCRIPTION 
Job Title
Support Operations Manager
Job Description
Job title:
As a Service Operations Manager, you will lead service teams across the LATAM Hispanic clusters to optimize performance, ensure high customer satisfaction, and deliver on key operational KPIs. You will design and build an effective support and managed services organization, collaborating closely with sales and operations partners to understand and meet customer needs across the region.

Your role:
Understanding the LATAM Hispanic market needs, deliver value added services in a cost-effective manner in alignment to the price sensitive markets.
Setting the objectives and operational strategy for the LATAM Hispanic Cluster in alignment with the Americas and Global strategy.
Through the LATAM Hispanic cluster coordinators, set individual customer strategies to maximize customer experience and r...
                

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Job Details

⏰

Employment Type

Full time

📊

Category

Operations Specialties Managers

🏠

Work Arrangement

On-site

📍

Location

Huixquilucan de Degollado, Mexico

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