Description
This is a full-time, non-virtual, permanent position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.

Veeqo is a multi-channel shipping software built to simplify fast-growth ecommerce. Acquired by Amazon in 2021, Veeqo helps sellers cut shipping costs while increasing the speed of fulfilling customer orders. In this role, selected candidate(s) will report to the SJO Site Lead, and will be responsible for ensuring that standards for productivity and quality assurance are met by the team of Agents and Support Engineers.

As a Veeqo Support Engineer, your main focus will be to diagnose, investigate and resolve incident tickets in accordance with priority, while providing consistent and high-quality service. The role of a Veeqo Support Engineer is to provide technical resolution to escalated issues and to support the rest of the ...