Position Overview
What you will do
Help customers integrate our solutions across their development pipeline. It means helping with the technical integration with developer IDE, ALMs, and Continuous Integration chain; the integration to software lifecycle (SCM, build, test), and the integration to existing business applications (identity provider, database, etc.).Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation and managing customer relationships all along the way.Collaborate with Sales and Consultants to improve overall customer experience and make sure that our Service offering brings maximum value to our customers.Work with the rest of the team to listen, challenge, and refine customers feedback to feed discussions with product teams and shape product evolutions.Have a voice in enhancing the way we work.Experience and qualifica...