The role involves supporting AR application built on IBM AS400 (iSeries) system. The candidate will work in an integrated delivery model focused on delivering stable, scalable, and efficient solutions that align legacy systems with evolving business needs.
Technical Environment:
Application: Blue Yonder Advanced Replenishment
Cloud Architecture: MS Azure / Private Cloud
Primary Skill: RPG ILE/CL400
Secondary Skill (Frontend) – React JS, Node JS
What you’ll do:
Provide technical support during customer upgrades, deployments, rollouts, and post-production phases
Maintain positive customer relationships by resolving conflicts and issues, managing expectations
Document learnings and create knowledge articles for repeated cases
Bring in new ideas for automation, re-use and service improvements
Understand the SaaS offering, features and functionality deployed for a given...