Support Associate – Manufacturing – Western Cape, South Africa
Southern Africa
Country: South Africa
Company: C&I
About the job About Solar MD
Since 2014, Solar MD has been a leader in energy storage solutions, providing affordable, reliable, and quality products to homes, businesses, and industries globally. With hundreds of thousands of units installed in over 50 countries, our innovative technology is building a brighter, greener future for everyone.
About the role
As a Technical Support Associate at Solar MD you will support our mission by ensuring customers achieve the highest level of satisfaction with their Lithium-Ion battery storage solutions. By providing technical expertise, troubleshooting, and timely resolutions, the associate helps maintain the reliability and reputation of Solar MD’s innovative clean energy technologies, enabling customers to meet their energy goals effectively.
Core Responsibilities
Diagnose and solve hardware, software, and s...