Position Overview
The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint's mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.
- Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environment
- Quickly identify, analyze and correct alerts & issues and/or escape to minimize trade flow impact and preempt outages
- Intensive interaction with trading community, external vendors, development and infrastructure teams
- Oversee automated processes, scheduled jobs and regular reports
- Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive cont...