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We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.

Why you'll love this opportunity as Support Analyst

We are looking for a Support Analyst to work full‑time across the People and Workforce Management Division, reporting to the Customer Services and Operations Manager. The role involves working with our Case Management (iCasework) product, which manages systems such as Financial and Local Government Complaints, Leg...