Position Overview
Job Description
Conduct on-site visits and showroom demonstrations for walk-in visitors and prospective clients, clearly explaining robot features, capabilities, and use cases
Build rapport with potential and existing clients through confident, friendly, and professional communication
Lead on-site robot deployment, SLAM mapping, navigation setup, and commissioning at client locations
Train client staff on robot operation, basic troubleshooting, and day-to-day use during and after deployment
Answer customer support tickets via chat and call, providing timely and accurate reso...