Summary:  

The Supply Chain Services Specialist II is responsible for processing support Purchase Orders to meet SLA and accuracy guidelines, and provide sales support as needed.

Essential Job Duties:  

• Manage queue of incoming service requests and process efficiently.


• Work with Sales organization to attach and grow services opportunities


• Work within supplier as an advocate for ScanSource and have expert knowledge of supplier’s tools that will help drive service sales.


• Responsible for reducing the amount of time it takes to process orders and purchase orders to supplier.


• Responsible for various administration duties.


• Maintain relationship with supplier partner(s).


• Ability to work in a team environment in which all is working towards a common goal.


• Responsible for excellent customer service...