Position Overview
- Oversee and coordinate daily operations and team activities during assigned shifts
- Monitor employee performance and provide constructive feedback, coaching, and mentorship
- Assign tasks and delegate responsibilities to team members based on their strengths and workload
- Train and onboard new employees on company procedures, job duties, and performance expectations
- Conduct performance evaluations and identify opportunities for professional development
- Manage work schedules, attendance records, and timekeeping to ensure adequate coverage
- Address and resolve employee concerns, conflicts, and customer complaints promptly and professionally
- Ensure adherence to company policies, procedures, safety guidelines, and quality standards
- Prepare and submit reports on team performance, productivity metrics, and operational issues to management
- Collaborate with other departments to ensure smooth cross-functional op...