Company Profile

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over 125 years ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

Job Description

Responsibilities

• Responsible for the day-to-day operations of a team of representatives handling customer service requests and issues via the telephone and email primarily involved in quoting, order maintenance, and problem resolution.
• Conducts quality monitoring of calls and emails.
• Reviews report...