Position Overview
Responsibilities:
- Oversee the daily operations of the restaurant, including supervising staff and ensuring excellent customer service.
- Train and develop restaurant staff to maintain high standards of food quality and service.
- Create and implement efficient operating procedures to optimize productivity and profitability.
- Monitor inventory levels and control costs.
- Collaborate with the chef to develop and update menus based on customer preferences and market trends.
- Ensure compliance with health and safety regulations.
- Handle customer inquiries and resolve complaints in a professional and timely manner.
- Manage the booking and reservation system.
- Prepare and analyze sales reports to track performance and identify areas for improvement.
- Stay updated on industry trends and competitors' activities.
Requirements
- Diploma or degree in Hospita...