We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Position Summary**

+ Directs tasks and responsibilities to team members, ensuring workload distribution is equitable and efficient for Policy Processing on our New Business Team.
+ Conducts regular performance evaluations and provides feedback to drive individual and team performance.
+ Evaluates operational processes and workflows to identify areas for improvement.
+ Develops standard operating procedures (SOPs) to ensure consistent and efficient operations.
+ Implements strategies and initiatives to optimize productiv...