Position Overview
UPMC is seeking a Patient Access Supervisor to lead front-end access operations at UPMC Magee Hospital. This role is ideal for a motivated leader who enjoys coaching teams, improving processes, and delivering an exceptional patient experience.
This is a full-time, primarily Monday-Friday position. To support 24/7 hospital operations, flexibility is required to assist with daylight, evenings, nights, weekends, and holidays as needed, particularly to ensure appropriate staffing and employee support.
As the Supervisor, you will perform a wide variety of functions depending on the needs of the department. You will be responsible for technical support, cognizant skills required for other roles in the department, staff direction and development, leadership, accountability for key performance indicators, quality improvement, continuing education activities and supervision of associates. In this role, you will need to ensure that methodologies, policies, and procedures are d...