**Company :**
Allegheny Health Network
**Job Description :**

**GENERAL OVERVIEW:**

Provides direct supervision of staff within the Pre-Service Center. Assists in the management of daily operational processes.

**ESSENTIAL RESPONSIBILITIES:**

+ Supervises staff, evaluates work and current state results, monitors staff time and recommends and implements corrective actions. Independently suggests new approaches for performance enhancement and improved productivity. Identifies, quantifies and monitors account detail or workflow processes for barriers. Makes process improvements or initiates courses of action for problem resolution. (20%)
+ Uses problem solving skills and planning abilities to diagnose and solve root process, payer and system issues impacting revenue cycle objectives. Addresses team barriers, process flow or productivity issues. Completes employee performance evaluations, monitors attendance and provides disciplinary action as nec...