Oversees the quality of registrations for both the Admitting and Emergency room registration, ensures twenty-four staffing for the Patient Access Department, evaluates each staff member for quality of performance, monitors training for all new staff members, and ensures all new implementations involving registration are completely tested. Acts as liaison between Patient Access and all departments in HHS. Improve Patient Experience through education and exercise for staff to improve Press Ganey scores. Lastly, increase Point of Service collection for department.

1. Plans, organizes, and coordinates activities in Patient Access.

2. Education and training of Patient Access staff.

3. Scheduling, staffing, and hiring.

4. Assumes PSR Role when needed.

5. Other duties as assigned

Minimum Education:

Required:

High School Di...