Overview

**Job Summary**

Under general supervision, provide support and development to broadband technicians involved in the installation and service fulfillment of all products and services provided. Works with other members of the management team to develop and implement strategic plans to achieve department goals. Responsible for all installation and fulfillment activities which contribute to customer satisfaction.

**Responsibilities**

+ Provides quality internal and external customer service surrounding the Company values
+ Supervises installation and fulfillment function Serves as role model for subordinates in all areas of the business
+ Actively supports the training and development of subordinates
+ Promotes safety awareness among employees and ensures compliance with safety regulations and reporting. Ensures that subordinates have proper safety equipment and follow safety policies. Ensures that disciplinary action regarding violatio...