Shape a welcoming experience for members at Movati as a Member Experience Supervisor. You'll be pivotal in ensuring every member feels comfortable and engaged with our offerings.
In this role, you will act as a supportive leader, coaching your team to achieve sales success while also meeting your own targets. Direct interaction with members will be crucial as you help meet their unique needs through excellent service and available Club resources. You will effectively manage inquiries and ensure members feel valued.
Key Responsibilities:
• Coach team members to meet sales and service goals
• Engage actively with members for a personalized experience
• Address questions and resolve membership issues promptly
• Recommend Club services to match members' interests
• Assist the Experience Manager with team performance
Requirements:
• 2+ years in customer service settings
• 1+ year in sales roles is mandatory
• Track record of attaining sales achievements
•...