Join CGIC as a Technical Claims Supervisor, focusing on managing and improving claims operations in a flexible work model. You will lead the team to enhance client service experiences.
This role challenges you to manage unit operations and develop a motivated, high-performing claims team. You will be pivotal in creating a culture centered around client engagement and operational excellence. Your influence will also extend to ensuring your team's growth and effectiveness through coaching and mentorship.
Key Responsibilities:
• Supervise all unit operations for claims handling
• Promote a culture of exceptional client service
• Develop and implement team training and support
• Oversee claims assessments, negotiations, and payments
• Authorize significant claim reserves up to $1,000,000
Requirements:
• At least seven years of claims or insurance experience
• Completed or pursuing a relevant post-secondary degree
• Engagement with FCIP or CIP designation pr...