Operations Supervisor
Location: Austin, TX (Lakeline Area)
Schedule: Training onsite daily; transitions to a hybrid schedule upon successful completion of training
Employment Type: Contract
Overview
We are seeking an experienced Operations Supervisor to lead a team supporting insurance operations, renewal processing, and client service activities in a fast-paced, high-volume environment. This role is responsible for overseeing daily operations, managing team performance, ensuring service level expectations are met, and driving continuous process improvement initiatives.
The ideal candidate is a strong people leader who enjoys coaching and developing employees, analyzing workflows, solving operational challenges, and collaborating with stakeholders to deliver an exceptional client experience. This position offers the opportunity to support a growing organization while helping...