Amrize is looking for a Logistics & Customer Service Supervisor in Calgary to lead a dynamic team and improve customer service operations. Embrace this opportunity if you thrive in a fast-paced environment.
Your primary responsibility will be overseeing the Customer Value Centre team, focusing on supervising Customer Value Representatives and After-Sales Support. This role involves logistics coordination and providing top-tier customer service across the Prairies market. You will work with various stakeholders to enhance the overall customer experience.
Key Responsibilities:
• Develop trusted customer relationships throughout the Prairies
• Ensure timely and accurate order management
• Track customer service performance metrics
• Provide supervision and mentorship to your team
• Liaise with logistics and supply chain partners
Requirements:
• Bachelor’s Degree in a relevant field
• 3-5 years of experience in customer service or logistics
• 5+ years of su...