This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you have a passion for leading technical teams and ensuring seamless network operations? At Spectrum, you'll supervise the Community Solutions Response Center, guiding a skilled group in Managed Wi-Fi network surveillance and customer support. Your leadership will elevate operational efficiency and customer satisfaction, driving meaningful results for our business and clients.
How You'll Make an Impact
* Guide and mentor the CSCO team by coaching, training and providing actionable feedback
* Oversee workflow and help achieve established goals, contributing to the effective operation of Community Solutions
* Ensure adherence to Spectrum's departmental policies, procedures and practices
* Collaborate on system enhancements to improve call and truck roll avoidance, MTTD, MTTR and workforce effectiveness
* Interview, select and train ne...