Responsibilities:
Supervise and support the daily restaurant operations, ensuring smooth and efficient service
Motivate front-of-house staff to deliver outstanding customer service
Ensure smooth day-to-day restaurant operations
Ensure high standards of customer service are consistently met
Handle customer complaints or concerns and resolve issues in a professional and timely manner
Perform daily operation tasks, documenting procedures and creating guidelines
Ensure proper maintenance and cleanliness of equipment and restaurant
Conduct opening and closing procedures, including cash handling and shift reports
Report daily operational or staffing issues to management
Any other ad-hoc duties asassigned by the Superior from time to time
Requirements:
Proven experience as a Supervisor or in a similar F&B leadership role
Strong knowledge of restaurant operations and service standards
Excellent customer service and communication skills
Service orien...