Join Sundae as a Manager of Agency Operations, where your talent for process improvement will enhance organizational clarity and team collaboration. Drive consistency across all operations to support strategic growth.
As the Manager of Agency Operations, your responsibilities will center on refining internal processes and ensuring operational readiness. You’ll drive the onboarding experience and partner with cross-functional teams to cultivate a culture of efficiency and accountability. With a strong background in agency operations, you will identify gaps and implement effective solutions.
Key Responsibilities:
• Oversee dynamic onboarding and training for new employees
• Optimize operational tools and shared resources
• Identify and eliminate inefficiencies in workflows
• Support hiring processes through capacity assessments
• Manage freelancer operations and onboarding readiness
Requirements:
• 6–9 years’ experience in a related operational role
• Expert...