Overview

A Chloe STYLIST is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that strives to provide the best experience.

Responsibilities

1. A Client Relationship Owner

• Delivers exceptional Customer Service and takes pride in developing long-term relationships.
• Is aware of CRM targets and actively engages in all actions to reach them.
• Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe.
• Consistently captures client data and takes notes of all qualitative information.
• Knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles.

2. An Omnichannel Business Partner

• Has at heart to offer excellent customer service and delivers strong business ...