Position Overview
About The Role
Here’s how you’ll bring this role to life each day, making it your own and shaping it with your unique talents and expertise:
Deliver a memorable in-store customer experience by following the ZEGNA Selling Flow and embodying the ZEGNA Mindset Actively build relationships with new and existing clients through networking, CRM follow-ups, and personalized selling Develop and drive business by proactively identifying opportunities to increase sales and customer engagement Engage customers in meaningful consultations to uncover their preferences and deliver thoughtfully curated total looks tailored to their individual style, needs, and occasions Promote ZEGNA Made to Measure services as a key part of the selling ceremony, offering tailored solutions to meet clients’ current and future wardrobe needs Leverage digital tools (e.g., iPod/iPad) and storytelling techniques to create an integrated luxury experienc...