Cengage Group is looking for a Tier 2 Student Advisor in San Juan, Puerto Rico. This role emphasizes exceptional customer service, problem resolution, and relationship building. You will manage customer inquiries through phone and chat, ensuring a high level of satisfaction. A strong commitment to empathy, efficiency, and emotional intelligence is essential. Competitive compensation ranges from $19.00 to $22.00 USD per hour, with flexibility in scheduling. Bilingual candidates in Spanish and English are encouraged to apply. #J-18808-Ljbffr