Cengage Group is seeking a Tier 2 Student Advisor in Fargo, ND, responsible for providing high-quality customer support in a structured call center environment. The ideal candidate will have 1-2 years of customer service experience, excellent communication skills, and a passion for helping students. Responsibilities include handling customer inquiries, managing cases with efficiency, and advocating for students while maintaining professionalism. The role offers a compensation range of $19.00 – $22.00 USD based on qualifications and experience. #J-18808-Ljbffr