Job role - Contact Center representative

Job location - Vikhroli - Mumbai

6 days working

100 % work from office role

Please note this is a non call center role it is for a leading SEBI Firm

Graduation in BCOM OR BBA In Finance Mandatory

We are looking for enthusiastic and customer-focused professionals to join our Investor Servicing team. This role is ideal for candidates who enjoy interacting with customers, resolving queries, and delivering a positive service experience.

Key Responsibilities

• Handle customer and investor queries through inbound calls and in-person interactions.
• Provide accurate information and timely resolutions to service requests.
• Ensure all customer requests are processed within defined timelines.
• Coordinate with internal teams to track and process service-related requests.
• Maintain professional communication and high service standards.
• Update and maint...