Develop and execute transformative RIM strategies that leverage data, analytics, AI, and automation, ensuring Manulife’s compliance with global regulatory standards while improving operational efficiency and control effectiveness.
Lead and manage high-profile, enterprise-wide projects implementing records management solutions, workflow automation, and digital capabilities across key repositories and platforms, including Microsoft 365, SharePoint, Purview, and the Power Platform.
Collaborate with global leaders and stakeholders across operations, technology, legal, compliance, and risk to drive RIM policy compliance, awareness, and training initiatives.
Governance and Operations
Manage RIM program governance through Steer Committees, Segment/Function Record Officer Forums, and Program Working Groups to ensure timely execution against prog...