**Company :**
Highmark Inc.
**Job Description :**

**JOB SUMMARY**

This role is pivotal in supporting the organization's corporate transformation and strategic planning by analyzing industry trends, competitive intelligence, and developing strategic options for executive management. The incumbent will lead the end-to-end development and execution of outbound call strategies, collaborating with the Marketing Department and Health Plan Operations partners. The role will be responsible for contributing to Federal Markets marketing materials and member communications to enhance member satisfaction and retention, managing member surveys utilizing Qualtrics, and handling various ad-hoc strategic initiatives. Success in this role requires demonstrated expertise in federal markets, specifically Medicare/ACA/DSNP, proficiency in survey development, and a strong background in member-focused communication.

**This is a hybrid based role based at any of the Highmark...