Support the implementation of Change Delivery Standards and Governance across E&A, aligning with the broader CCIB model and approach, engaging COOs, client journey and Product leads.
Interact closely with the Transformation office to ensure alignment of necessary tools and mechanisms in line with best practice.
Work with the E&A QPR & Portfolio Director on creation of management system artefacts such as an E&A Scorecard, with a unit aligned strategy and integrated backlog that meets strategic priorities and objectives.
Manage the build out of capacity mapping through each of the delivery teams.
Establish fit‑for‑purpose metrics to monitor and evaluate performance of the E&A operating unit in pursuit of its CCIB enablement agenda, reviewing and driving improvements where required.
Create regular Voice of the Client mechanisms and processes, ensuring regular dat...