Shape the future of Professional Services as an innovative Director. Oversee complex implementations and enhance client relationships through strategic project management and mentorship.
In this vital role, you will lead the Professional Services practice, ensuring that project delivery aligns with organizational metrics and client expectations. You will mentor your team while collaborating closely with sales and product departments to create seamless experiences for clients. Your comprehensive understanding of financial metrics will underpin operational success.
Key Responsibilities:
• Manage the Professional Services practice according to performance metrics
• Direct project delivery and resource allocation
• Drive revenue forecasting and operational goals
• Act as a customer escalation point for technical issues
• Mentor and guide teams to enhance performance
Requirements:
• 10+ years of experience in Professional Services roles
• 7+ years managing a pr...