Lead innovation and strategic vision as the IT Director at Kezber. Drive operational excellence while enhancing client experiences through effective team leadership and collaboration.
As a crucial member of the executive committee, the IT Director will influence Kezber’s technological framework and operational excellence. This role requires a strategic mindset and expertise in technical domains, ensuring robust leadership and mobilization of teams. A focus on the Managed Services Provider (MSP) sector is essential, as well as expertise in IT governance and compliance frameworks.
Key Responsibilities:
• Contribute to the company's strategic technological direction
• Guide MSP service delivery model evolution
• Oversee Customer Support and IT Projects managers
• Ensure compliance with ITIL and ISO standards
• Manage operational KPIs and client project planning
Requirements:
• 10 years of IT management experience, 5 in leadership
• Proficient in Microsoft 365...