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Strategic Enterprise CS Leader: Onboard, Adopt, Expand

Accord
Location 📍 toronto, Canada
Posted 📅 June 05, 2026
Work Type ⏰ Full-time

Position Overview

A fast-growing SaaS startup is seeking a Senior Enterprise Customer Success Manager to own the full customer lifecycle. This pivotal role involves managing onboarding, driving customer outcomes, and building strong relationships with mid-market and enterprise customers. The ideal candidate will possess 5+ years of experience in customer success within a B2B SaaS environment and have a data-driven approach to customer engagement. This role offers competitive pay and unlimited PTO in a hybrid work setting.
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Job Details

Employment Type
Full-time
📊
Category
Sales
🏠
Work Arrangement
On-site
📍
Location
toronto, Canada