Wati is looking for a Team Lead for Customer Success to oversee the entire journey of strategic accounts, focusing on onboarding, adoption, retention, and expansion. You'll lead a team to ensure exceptional customer experiences and drive operational excellence across Brazil, LATAM, and Iberia.

Your role will involve scaling best practices and coaching Customer Success Managers while managing strategic customer relationships. Ideal candidates have 4+ years in relevant roles and are fluent in Portuguese and Spanish.