The Challenge

Our Direct Retail teams play a crucial role in PMI’s new mission: converting adult smokers to our revolutionary smoke-free IQOS products. They are at the forefront of our transformation as we launch new stores and retail formats. It’s a dynamic, exciting, and engaging experience.

As part of this team, you will shape the customer journey—from acquisition and conversion through to loyalty. You’ll see your efforts make a real difference while creating a life-changing impact for our customers.